Items Shipped from YouFromMe:
Each item will be sent directly from YouFromMe where we sanitize according to the four step process identified on the site than we handle and repackage all selling products into our own packaging.
Within US & Canada Delivery:
Over $50 - First Class - Free Shipping - Estimated Arrival 3-7 Business Days
Less Than $50 - First Class - shipping cost varies- Estimated Arrival 3-7 Business Days
For any order made which would require delivery on, or around any United States federal holiday, normal shipping times will be increased to7-14 business days. Our apologies for any inconvenience!
Hawaii, Alaska and P.O. Boxes:
Orders shipped to Hawaii, Alaska and P.O. boxes generally take 5-7 days to ship. Please note that shipping to remote areas can take a few days longer.
The U.S. Department of Transportation requires certain types of items, such as aerosols and some alcohol-based items, to ship only via ground transportation. Unfortunately, we cannot ship these types of items overseas to Hawaii or Alaska.
Undelivered or Refused Shipments:
The cost of shipping cannot be refunded for any undelivered or refused domestic shipments. To avoid an undelivered or returned package, please double check to make sure the indicated address is correct. If your order is not delivered due to an incorrect address or insufficient information that is provided by you, YouFromMe will only refund your purchase price.
**YouFromMe does not offer insurance for domestic orders. Any lost package with accurate tracking and shipping information is not eligible for a refund. Contact your local post office to claim a lost package.**
YouFromMe only covers the cost of pre-paid shipping labels within the United States. We do not cover the costs from Canada to the United States but your more than welcome to still sell, donate, and recycle at the cost of shipping.
Return & Exchange Policy:
All non-qualifying/rejected sell packages can be returned for the Cost of Shipping + Handling Fee. Non-qualifying/rejected items from accepted packages cannot be returned and will be recycled, disposed of, or used for promotional purposes.
If you are not completely satisfied with your purchase, you can return the item for a full refund within 14 days of receipt only if the product is unopened with the safety seal un-tampered with. If the product has been opened by you, YouFromMe cannot accept any returns and cannot refund any purchase price.
Send an email with your order number to firstname.lastname@example.org and we will send you a prepaid shipping label right away.
Refunds processing times vary by payment method.